You can check your order status by looking at your Account page (make sure that you are logged in). If you have any questions regarding your order status please do not hesitate to contact us.

We accept Mastercard, Visa, Visa Electron, Amerikan Express, Discover, Troy.

If your order has not been shipped yet, you can change your order. An item that has been already delivered cannot be replaced.

You can choose your preferred currency among Dollar, Euro and Turkish Liras. Keep in mind that some credit card companies may accept just one specific currency.

wooddemo.com offers worldwide shipping!

Shipping cost varies depending on the item and the location of delivery. The total shipping cost for your order will be calculated once you proceed to checkout, after you have specified your shipping destination.

Once your order has been shipped, an email containing information about the shipment of your order will be sent to your email address. You will be able to easily track your order.

You can check where your package is with the tracking code. If you have any further questions, please contact our Customer Service Team at info@wooddemo.com or call us on +90 242 462 10 40 Monday to Friday from 10.00 AM to 05.00 PM GMT+2

We want you to have a great experience! We aim to meet our promised delivery times. Unfortunately orders may sometimes be delayed for various reasons that are beyond our control. We will notify you as soon as we are aware of any possible delays on your order.

Shipping times will vary depending on the item. Each item’s expected time to ship is listed on the product page, purchase page, and in your order email confirmation.

wooddemo.com works as ”Delivery Duty Unpaid” , displayed product prices will not include taxes and duties. As the recipient, you will be held liable for all import duties, customs and local sales taxes levied by the country into which you want your order to be delivered. It will be necessary for you to pay all fees to release your order from customs upon arrival.

You can not return an tem.

Yes, you can exchange an item you bought in 15 days.  All shipping costs should been paid by the customers.

You have to check the item before receive from the shipping company. If an item arrives damaged, you have to fill Cargo Claim Form and notify us by emailing info@wooddemo.com. We’ll do all we can to fix the problem.